Privacy Policy

At Exotria, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring that it is handled with the utmost care. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your personal data.

1. Collection of Personal Information

Personal information is any data that can be used to identify or contact you. This may include but is not limited to your name, email address, phone number, and payment details.

We may collect your personal information when you:

• Make a reservation or purchase via our website or through customer service (via email, phone, fax, or in-store).

• Register with us, subscribe to our newsletter, participate in promotions, or submit inquiries.

• Engage with us through surveys, feedback, or through any online or offline event.

• Provide your details during interactions or bookings via third-party platforms.

2. Use of Personal Information

The personal information we collect is used primarily to:

• Process and manage your bookings, inquiries, and participation in services.

• Improve and personalize our services and product offerings.

• Notify you about the latest promotions, offers, and updates about Exotria’s products and services.

• Improve customer service and ensure better service delivery.

• Communicate important information such as changes to our terms, conditions, or policies.

By submitting your personal information, you agree to its use in this manner, and we may transfer it to third parties (including overseas) to fulfill services you request. This may also include passing your details to fraud detection partners for security.

3. Cookies and Other Technologies

To enhance your experience on our website, we may use cookies and other technologies. Cookies are small files stored on your browser that help us recognize your device and track your interaction with our website. You can control cookie settings through your browser preferences or choose not to receive cookies, but this may affect the functionality of the site.

We also use non-personal information gathered via cookies to analyze trends, track website usage, and gather demographic information for marketing purposes. This helps us improve the content and offerings on our website.

4. Disclosure to Third Parties

We may share your personal information with trusted third-party service providers who assist in delivering services such as payment processing, data analysis, customer support, and marketing. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was provided.

We may also disclose your personal information if required by law or in good faith to comply with legal obligations or protect the rights, safety, or property of Exotria or its users.

5. Security & Protection

Exotria employs appropriate security measures to protect your personal data against unauthorized access or disclosure. We use SSL encryption to secure your information during transactions on our website. Although we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute protection.

6. Access to Your Information

You have the right to access, update, or delete the personal information we hold about you. You can do so by logging into your account or by contacting us directly. We are committed to ensuring that your personal data is accurate, complete, and up to date.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by Exotria. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Privacy Policy Updates

Exotria reserves the right to modify or update this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to request access to or correction of your personal information, please contact us at:

Email: info@exotria.com

Phone: +919958634511

Address: info@exotria.com

We are dedicated to protecting your privacy and ensuring that your experience with Exotria is secure and enjoyable.