Desert Rhythms – Folk, Food & Festival”

Standard Policy

• Prices are based on twin sharing/double occupancy.
• Booking confirmation will be sent via email once finalized.
• For emergencies, please contact: +91-9958634511.
• Full payment is required upon confirmation of services and before departure.
• Packages are customizable—activities and itineraries can be adjusted as per your preferences.
• Personal expenses (e.g., laundry, phone calls, room service, minibar, alcoholic beverages) are not included and must be paid directly at the hotel.
• In case of cancellation due to natural calamities or weather conditions, a refund will be provided based on agreements with vendors/trade partners.
• If payment is not made as per the schedule outlined in the first booking email, Big Bang Trip reserves the right to cancel the booking after notifying the customer.
• Refunds will be issued as per the package cancellation policy.
• Rates are not valid during trade fairs, exhibitions, or special events—surcharges may apply.
• All rates are subject to change based on:
  • Airport taxes
  • Hotel rates
  • Exchange rates
  • Transportation costs
  • Government taxes or entrance fees

Flights Policy

• Passenger names in the booking form must match exactly as per passport.
• Big Bang Trip is not liable for name change fees due to incorrect information provided at booking.
• For low-cost carriers (e.g., Air Asia, Scoot, Fly Dubai, Jetstar, Air India Express, etc.), baggage is not included.
• Baggage can be added at an extra cost, based on airline and destination.
• In case of flight cancellations or rescheduling by the airline, Big Bang Trip will not be responsible for any resulting changes to the package.

Hotels Policy

• Standard hotel check-in time: 2:00 PM; check-out time: 11:00 AM.
• If the chosen hotel is unavailable, an alternate hotel of similar category will be provided.
• Some hotels may require a refundable security deposit at check-in, subject to their policies.
• Early check-in or late check-out is subject to availability and hotel discretion.

Sightseeing / Activities / Transfer Policy

• “Day at Leisure” means no sightseeing or scheduled activity is included on that day.
• Punctuality is important—tours and transfers will adhere strictly to the schedule.
• Missed transfers due to delay must be arranged by the traveler at their own cost.
• Transportation is provided as per itinerary only (not available at disposal).
• All travel documents (air tickets, visas, hotel confirmations, and land arrangements) will be shared at least 3–4 working days before departure.